Pacific Strategy Partners

Operational Improvement

We work closely with our clients to ensure we understand the strategic context driving the requirement for an operational improvement program. Requirements for operational improvement cover a range of topics, from product or manufacturing optimisation to capital efficiency or contract negotiation.



Productivity Improvement

Application of lean manufacturing techniques to improve productivity - including throughput improvement, product and process simplification, labour force optimisation, compressible costs reduction and selective investment.


Product Optimisation & Complexity Reduction

Assess opportunities to rationalise products to simplify operations while maintaining or enhancing customer satisfaction. If required, this complexity reduction can be supported by a re-design of product development processes and capabilities.


Manufacturing Strategy

Assessment of make or buy decisions, investments in future capacity / flexibility for manufacturing assets / sites, facilitation of complex investment decisions to enable business growth opportunities through new sites or manufacturing activities.


Supply Chain

Assessing supply chain improvement opportunities, completing cost to serve reviews and designing alternative supply chain configurations.


Sales Force Effectiveness

Performing sales force performance measurements, designing individual performance evaluation and incentive schemes, re-structuring sales force, developing sales and pricing tools.


Capital Efficiency / Management

Diagnosis and optimisation of the portfolio of capital projects to meet both asset and corporate objectives; audit and refinement of capital planning processes to ensure they are both robust and efficient.


Contract Negotiation

Assisting clients to renegotiate operating, supply or distribution agreements including: identifying contract costs and benefits; developing negotiating positions and tradables; and recommending negotiation approach (often in conjunction with legal advice).


Environment Liabilities

Development of detailed forecasts of both future remediation activities and likely costs, and probabilistic estimation and management tool for estimation of current and future liability provision.


IT Economics

Development of rigorous economic framework for both cost and investment levers to force investment in IT infrastructure to support business needs and provide sound economic basis for business decision making.

 
  • Agribusiness Strategy Review

    agribusiness

    Our client, a prominent Australian Fertiliser Company, had been suffering poor financial performance for several years. The company was co-owned by major customers and there was a lack of clear agreement about the path forward. Pacific Strategy was commissioned to conduct a strategy/financial improvement review to clarify direction and to turn around performance.

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  • Mid-Market Channel Strategy

    Mid-Market Channel Strategy

    Our client, a data and ethernet services provider on Australia’s Eastern seaboard, had market share aspirations of around 30% in the mid market but did not have a channel /distribution model to support this target. Pacific Strategy Partners helped to develop a distribution / channel model, organisation structure and implementation plan to meet its goals.

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  • Resources Business Unit Strategy

    Resources Business Unit Strategy

    Our client, a business unit within a global diversified resources company, engaged Pacific Strategy Partners to assist with developing their global marketing strategy. The business unit was part way through a review of their future strategy and we provided analytical support, conducted research and provided insight and materials to support the strategy process.

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  • Cancer Council Prevention & Care Strategies

    tccsa

    The Cancer Council South Australia (TCCSA) wanted to develop a strategy for Cancer Prevention and Supportive Care in South Australia. As a long-term advisor, Pacific Strategy was entrusted with preparing a sustainable prevention and supportive care investment strategy to reduce the burden of cancer in South Australia.

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  • Mining & Resources Corporate Strategy

    Mining & Resources Corporate Strategy

    Our client has a number of mining and resource operations in Australia as well as in North America and Europe. As a newly listed company, they wanted assistance developing and reviewing their company strategy.  We were asked to develop a report detailing Industry Overview / Peer Dynamics, Environmental Strategy, Exploration Strategy, and Environmental Liabilities

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  • Cancer Council Research Strategy

    Cancer Council Research Strategy

    The Cancer Council SA (TCCSA) has invested in researchers in South Australia for many years, but was unsure what impact this was delivering.  TCCSA had resolved to refocus the organisation around a "research flagship" and required Pacific Strategy Partners to assist in developing a strategy to invest a more significant amount in cancer research.

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  • Business Services Strategy Review

    Business Services Strategy Review

    Our client, an industry leader in the Australian workforce services industry, required delivery of the second phase of a multi-phase project. Phase 1 included diagnostics of the current operating model which exposed a number of issues. Phase 2 required deeper analysis of a number of issues and design improvements to the strategic operating model based on these findings.

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  • FMCG Pricing Strategy

    FMCG Pricing Strategy

    Our client required assistance developing a new pricing structure that removed significant complexity and provided incentives to drive preferred customer behaviour.  Through acquisition, this range was merged with another branded range. We were engaged to integrate the two into a holistic pricing structure under the one brand and to develop a plan to systematically introduce this structure for each customer segment.

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  • Waste Corporation Landfill Strategy

    Waste Corporation Landfill Strategy

    A State-owned corporation, providing waste disposal and recycling services in the greater Sydney  area, required a strategy review to maximise the value of its landfill operations. The impact of the strategy review resulted in reduced operational costs, reviewed pricing, improved demand / supply forecasting, building a new landfill and analysis to support liaisons with Council on flexibility on a landfill site.

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  • HMR Impact Review

    HMR Impact Review

    The Australian Government commissioned a Review to examine the impact of the Wills Review on the Health & Medical Research (HMR) sector in Australia.  Eight members of the Pacific Strategy team were key members of an integrated secretariat team that applied the fact based problem solving discipline to the issues confronting the Review.

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  • Insurance Provider Fraud Strategy

    Insurance Provider Fraud Strategy

    Our client, a major Australian insurance company with a centralised claims division, processed over $1b of claims per year. Processes to detect and act on claims fraud were poor, and significant claims fraud / leakage was occuring. Working with a joint client team, we developed an end to end process map of the fraud situation - including external market and perception factors. Over a three month period a fact pack was developed and diagnosis was performed.

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  • Retail Bank IT Infrastructure

    Retail Bank IT Infrastructure

    Our client, a major Australian bank, had underinvested in technology infrastructure over a period in which business and technological complexity expanded dramatically. This resulted in a complex, fragmented legacy IT infrastructure with poor functionality. A banking infrastructure project was initiated to develop a comprehensive strategy to transform the IT infrastructure from a complex and high cost constraint to a simpler, lower cost enabler of future business.

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  • Petroleum Retailer Strategy Review

    Petroleum Retailer Strategy Review

    Pacific Strategy was engaged by a multinational oil and petroleum retailer to assist with a strategy review for the client's Convenience Retail group. The review was a major strategic initiative for the client at a time when the retail fuel market was dominated by two players and the overall market was under heavy scrutiny from government regulators and the general public.

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  • Manufacturing Market Strategy

    Manufacturing Market Strategy

    Our client had excess capacity at their paper mill which was being exported and required higher returns than could be realised in the export market. The Australian cardboard box market appeared attractive with higher margins than the export market however management was divided on the approach. Pacific Strategy Partners was engaged to formulate an efffective market entry strategy and to align management to deliver this strategy.

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  • Insurance Partner Distribution

    Insurance Partner Distribution Strategy

    Our client had a long standing complex agreement for the distribution of financial services products through another ASX100 company. We worked with the client to address key issues that had arisen, developing a new operating model and organisation structure that addressed all the material issues with the current relationship, including an equitable distribution of profit and provided a growth story for both parties.

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  • Airline Growth Strategy

    Airline Growth Strategy

    Our Client, a publicly listed company operating in the Australian travel industry, has a wholesale ticketing business which has been under threat from several market factors. Pacific Strategy was asked to develop a five year strategy to combat these threats with specific analysis focusing on a number of initiatives already underway as well as new initiatives.

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