Pacific Strategy Partners

Insurance Provider Fraud Strategy

Our client, a major Australian insurance company with a centralised claims division, processed over $1b of claims per year. Processes to detect and act on claims fraud were poor, and significant claims fraud / leakage was occuring. Working with a joint client team, we developed an end to end process map of the fraud situation - including external market and perception factors. Over a three month period a fact pack was developed and diagnosis was performed.

Cancer Council Prevention & Care Strategies

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Insurance Partner Distribution

Our client had a long standing complex agreement for the distribution of financial services products through another ASX100 company. We worked with the client to address key issues that had arisen, developing a new operating model and organisation structure that addressed all the material issues with the current relationship, including an equitable distribution of profit and provided a growth story for both parties.

Business Services Strategy Review

Our client, an industry leader in the Australian workforce services industry, required delivery of the second phase of a multi-phase project. Phase 1 included diagnostics of the current operating model which exposed a number of issues. Phase 2 required deeper analysis of a number of issues and design improvements to the strategic operating model based on these findings.

Retail Bank IT Infrastructure

Our client, a major Australian bank, had underinvested in technology infrastructure over a period in which business and technological complexity expanded dramatically. This resulted in a complex, fragmented legacy IT infrastructure with poor functionality. A banking infrastructure project was initiated to develop a comprehensive strategy to transform the IT infrastructure from a complex and high cost constraint to a simpler, lower cost enabler of future business.

Agribusiness Strategy Review

Our client, a prominent Australian Fertiliser Company, had been suffering poor financial performance for several years. The company was co-owned by major customers and there was a lack of clear agreement about the path forward. Pacific Strategy was commissioned to conduct a strategy/financial improvement review to clarify direction and to turn around performance.

FMCG Pricing Strategy

Our client required assistance developing a new pricing structure that removed significant complexity and provided incentives to drive preferred customer behaviour.  Through acquisition, this range was merged with another branded range. We were engaged to integrate the two into a holistic pricing structure under the one brand and to develop a plan to systematically introduce this structure for each customer segment.

Mining & Resources Corporate Strategy

Our client has a number of mining and resource operations in Australia as well as in North America and Europe. As a newly listed company, they wanted assistance developing and reviewing their company strategy.  We were asked to develop a report detailing Industry Overview / Peer Dynamics, Environmental Strategy, Exploration Strategy, and Environmental Liabilities

HMR Impact Review

The Australian Government commissioned a Review to examine the impact of the Wills Review on the Health & Medical Research (HMR) sector in Australia.  Eight members of the Pacific Strategy team were key members of an integrated secretariat team that applied the fact based problem solving discipline to the issues confronting the Review.

Petroleum Retailer Strategy Review

Pacific Strategy was engaged by a multinational oil and petroleum retailer to assist with a strategy review for the client's Convenience Retail group. The review was a major strategic initiative for the client at a time when the retail fuel market was dominated by two players and the overall market was under heavy scrutiny from government regulators and the general public.

Waste Corporation Landfill Strategy

A State-owned corporation, providing waste disposal and recycling services in the greater Sydney  area, required a strategy review to maximise the value of its landfill operations. The impact of the strategy review resulted in reduced operational costs, reviewed pricing, improved demand / supply forecasting, building a new landfill and analysis to support liaisons with Council on flexibility on a landfill site.

Mid-Market Channel Strategy

Our client, a data and ethernet services provider on Australia’s Eastern seaboard, had market share aspirations of around 30% in the mid market but did not have a channel /distribution model to support this target. Pacific Strategy Partners helped to develop a distribution / channel model, organisation structure and implementation plan to meet its goals.

Manufacturing Market Strategy

Our client had excess capacity at their paper mill which was being exported and required higher returns than could be realised in the export market. The Australian cardboard box market appeared attractive with higher margins than the export market however management was divided on the approach. Pacific Strategy Partners was engaged to formulate an efffective market entry strategy and to align management to deliver this strategy.

Resources Business Unit Strategy

Our client, a business unit within a global diversified resources company, engaged Pacific Strategy Partners to assist with developing their global marketing strategy. The business unit was part way through a review of their future strategy and we provided analytical support, conducted research and provided insight and materials to support the strategy process.

Cancer Council Research Strategy

The Cancer Council SA (TCCSA) has invested in researchers in South Australia for many years, but was unsure what impact this was delivering.  TCCSA had resolved to refocus the organisation around a "research flagship" and required Pacific Strategy Partners to assist in developing a strategy to invest a more significant amount in cancer research.

Airline Growth Strategy

Our Client, a publicly listed company operating in the Australian travel industry, has a wholesale ticketing business which has been under threat from several market factors. Pacific Strategy was asked to develop a five year strategy to combat these threats with specific analysis focusing on a number of initiatives already underway as well as new initiatives.