Pacific Strategy Partners

Business Services Industry Experience

We have completed several major assignments in the Business Services sector, mainly in workforce services.  This work has typically been in Operating Model Strategy Development.



Workforce Services

Reviewed and redesigned the strategic operating model for one of Australia's largest players in the Workforce Services industry, including:
  • Restructure of the sales and account management divisions to deliver better outcomes in the changing client environment
  • Development of a new model configuration for the labour hire network to optimise service performance
  • Identification of business process improvement and employee segmentation opportunities across the Australian busines
 

Business Services Strategy Review

Business Services Strategy Review

Our client, an industry leader in the Australian workforce services industry, required delivery of the second phase of a multi-phase project. Phase 1 included diagnostics of the current operating model which exposed a number of issues. Phase 2 required deeper analysis of a number of issues and design improvements to the strategic operating model based on these findings.

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